COOLSERVE

Your serviceman kar kiat came to service our aircon at 97 The Estuary #xx-xx today. I would like to comment that he is a very hardworking worker producing quality work. Always give good recommendation. He has leadership qualities good for promotion.

Hi CoolServe, I wish to let you know that the team that services our aircon at 603 Senja Road, #XX-XX, this team is most helpful, professinal, and considerate. Their service is excellent, and they help the customer, even going beyond the call of duty!

An installation team visited my apartment today to supply and replace a Daikin inverter system. The team worked efficiently and did a brilliant job for me. Please note their effectiveness. Please send me an invoice and I will return a cheque. Please also note that Technician, Tat, has been of great help in identifying what needed to be done in replacing the equipment, and for following up and making sure of my satisfaction. Great work, Cool Serve.

i just want to write a note of appreciation for Geit and Wai who came to my apartment to service my A/C on 29 June. They delivered a top notch job, and kept my apartment clean and tidy as well. I thought the previous team was good, these guys are even better. It'll be great if they can be my defacto team from now on.

Your team of installers had completed my aircon a while ago. I am testing the aircon in progress. So far so good. It was nice of "Yong" to ask me to inform you if there is any problem but I think he is very confident of his work. Good job for recommending a great team. They are all very good and helpful. I would definitely recommend them if any one need aircon services. Thanks.

To: Customer Service Manager. I’ve been a customer of CoolServe since 2007, with a servicing contract signed annually with your company. I want to compliment your service team’s dedication & hard work. My regular service team is Ah Fook + 1. They’re hardworking, efficient & recently had often accommodated to my “urgent” service call requests when my ACs malfunction. Recently I had ordered 1 set Daikin Inverter 5 ticks System 3 from your company. It was installed on 27/6/21. I’ll like to compliment Evan Ng for his good co-ordination effort, there was no hiccups in installation. He was professional & knowledgeable during the pre-sales consultation process. Most importantly, he was able to give me a good price on my order. The installer team (Choong Yung Fet. Goh Chiang Ping. Ng Ching Chuen) also did a good job. They came to do on-site survey before installation, to ensure the ac pipes can be installed (& concealed) properly on installation date. On installation date, the job was carried out efficiently with no hiccups. They even helped me did a good clean-up job, after the installation was completed. I’m very happy w the service & installation team. I hope the good work of these staff can be duly recognized & rewarded by your company, as good employees are hard to come by. Good job, & keep up the good work! I’ll recommend CoolServe to my family & friends for their air-conditioning needs.